Help Center

Experiencing technical issues?

Our dedicated support team is ready to assist you.

Customer Service

Need immediate help? Call our technical support hotline.

Aurora Community

Drop us an email at support@aurorapay.net for a prompt and detailed response.

Ticket Support

To ensure a streamlined resolution process, please create a support ticket.

Some Frequently Asked Questions

We handle the nuances of payment processing so you can focus on running and growing your business. Our all-in-one solution simplifies global payments management, enabling companies to accept and manage payments from customers around the world in a variety of currencies and through different payment methods.

We support a wide range of payment methods, including credit and debit cards, mobile payments, e-wallets, bank transfers, and even cryptocurrencies.

Yes! Our payment processing solution is designed to facilitate payments from customers all over the world, regardless of their location, currency, or preferred payment method.

Security is our number one priority. We have implemented multiple layers of protection to ensure the safety of our users’ payment and personal data. Our security measures include encryption, tokenization, and an in-house anti-fraud system.

Can't find the answer? Contact us!